December 2017

News  

November 2014

Pothole Flap? Use the Houston 311 App!

Report street repair, traffic light outages and more to the City by getting appy

Tired of that rim-eating pothole on your route to work? Help us stay on top of needed street and traffic light repairs, flooding and more by reporting issues to The City of Houston using its free Houston 311 mobile app for iPhone and Android. 

It’s the easiest way to report an infrastructure problem. Just fire up the app on your phone and GPS identifies your location. From there making a service request is simple.

Better still, you can take a photo of that Godzilla-like pothole and upload it via the app. That way 311 can see the monstrous problem in beautiful color, which won’t help potholes (or your Pinterest page) look any better but may expedite your service request.

You can then track your service request using the Houston 311 app.

Here’s why getting appy about potholes is the way to roll: the app automatically creates a work order that goes directly to Public Works & Engineering or another department for resolution.

You can even click on an interactive map to see other service requests in the area.

The City of Houston is responsible for maintaining streets, traffic lights and drainage in The Energy Corridor. The Houston 311 app makes it easier for both residents and The City to tackle problems.

Plus, the app offers quick access to a host of City-related matters and resources normally found on www.houstontx.gov.

You can get pothole appy in English, Spanish, Arabic, French, Portuguese and, of course, Malay.

The Houston 311 app can be downloaded for free at the Google Play and iTunes stores. Windows or Blackberry phone users can also use their mobile device to access the 311 online portal to make service requests.

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Pothole Flap? Use the Houston 311 App!
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